Frequently Asked Questions

Can I turn the power back on if the water damage is not severe?

If the electric, gas, or water supply has been affected or turned off by the first responders, do not attempt to turn the utilities back on until a qualified professional has assessed and confirmed that it is safe to do so.

If my property is not in close proximity to any Best Option Restoration of Frisco location, what is the estimated time of arrival?

Typically, Best Option Restoration of Frisco can arrive on-site within 1-2 hours, provided the location is within a 50-mile radius of a Best Option Restoration of Frisco. Please note that response times may be subject to variations based on factors such as traffic conditions, accessibility, government regulations, and the extent of the damage. Additionally, in certain situations, Best Option Restoration of Frisco can collaborate with local companies to gain access to blocked areas, leveraging our strong community recovery partnerships.

What are common causes of mold growth in homes?

Causes include humidity, leaking pipes, poor ventilation, damp spaces, roof leaks, and issues with the house's foundation.

What is the estimated duration for restoring a property after fire and smoke damage?

Due to the complexity of fire and smoke restoration services, it is challenging to provide an exact timeline for complete restoration. Our Best Option Restoration of Frisco technician will be able to offer you an estimate including projected dates and phases for your restoration project.

Does Best Option Restoration of Frisco handle all onsite services or do you subcontract some of them?

The majority of services are performed by our own team of Best Option Restoration of Frisco technicians. This enables us to have better control over the quality and consistency of our services. However, for specific services such as major construction trades, specialty trades, engineering firms, environmental testing firms, and manual labor sources, there may be exceptions. The extent to which we self-perform work depends on the size, scope, and location of the project. Furthermore, we maintain strong partnerships with trusted national subcontractors and suppliers to ensure quality service and benefit from volume discounts.

  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
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